Build your business around your customers.
In today’s connected world, advances in technology mean that consumers have more information, more choice and more power than ever before. However, the way that brands are managing their customer experience is inconsistent and inefficient.
The Customer Bureau is defining new ways of engaging consumers at scale, across all industries and sizes of organisation. We are developing a set of industry-level and brand-level solutions that help combine marketing, sales, service, digital and customer insight into an integrated, effective Customer team.