This privacy notice is for users of our website. It outlines how we use, store and protect your personal data and provides a high-level overview of your legal rights. For more information, email
Who are The Customer Bureau?
We are The Customer Bureau and act as the data controller for any personal data submitted via the website.
What information do we collect?
We collect personal data via a webform on our site. This form collects the following data points:
By submitting this information, the visitor/user accepts that this data will be sent to The Customer Bureau via email and also stored on by our hosting provider(Webflow).
In addition, we collect cookie data for Google Analytics. For more information, refer to the ‘cookie notice’ below.
How dowe use personal information?
The The Customer Bureau team strive for honesty and transparency, so we treat your personal data confidentially and with due care. We will never share with third parties for marketing purposes.
We use the personal data collected for a number of reasons:
How long do we keep your personal data for?
We will hold your personal information on our systems for the longest of the following periods: (a) up to two years; (b) as long as law requires; (c) the end of the any period of legal action or investigation.
We respect your right to the personal information we hold, therefore if you wish to modify or delete the information that we hold, you can contact us via
https://policies.google.com/privacy and https://policies.google.com/technologies/cookies.
Our cookie consent is facilitated by an open source code base and an informational prompt is displayed on our site to obtain cookie consent. More information can be obtained via https://cookieconsent.insites.com/.
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete cookies that are on your computer, you can delete these directly via your internet browser. Additional information about cookies can be located on https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/.
These policies are subject to ongoing change, the current version of the policy can always be found on this link.
The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, and events such as page views. All data is encrypted. The LinkedIn browser cookie is stored in a visitor's browser until they delete the cookie or the cookie expires (there’s a rolling six-month expiration from the last time the visitor’s browser loaded the Insight Tag).
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
“Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include: